Thursday, February 26, 2009

K&N Takes Consumer Confidence to a New Level

Long known for its Million Mile Limited Warranty, K&N now stands behind its product and its consumers. Occasionally, consumers may encounter uncooperative dealerships that claim the presence of a K&N Air filter or other aftermarket product voids their vehicle warranty coverage. Even though there are laws designed to protect consumers, the problem can still exist leaving the consumer at a disadvantage and the dealership in control. NO MORE!



K&N now offers its Consumer Protection Pledge. The Pledge states that K&N will not allow a consumer to be taken advantage of by a misinformed dealership. K&N has a team of professionals specially trained to step in, interact directly with the dealership and resolve any warranty concerns the dealership may have. If they cannot reach a solution with the Dealership, the consumer will be taken care of and K&N will pursue remedies directly from the dealership.



As part of this new program, K&N also offers an “Engine Protection Limited Warranty.” Under this warranty, K&N is so confident in the quality and capabilities of their products that K&N will pay for any reasonable vehicle repair costs, sensor replacements, car rental fees or other incidental expenses directly related to an engine problem caused by the failure of a K&N product.



“We are thrilled to offer these protections to consumers as a demonstration of our confidence in our products. Building “The World’s Best Air filter” means standing behind consumer experiences with our product 100%” says Steve Rogers, the Company’s CEO. The complete details of K&N’s Consumer Protection Pledge and Warranties can be found online at http://www.knfilters.com/warranty.htm.



K&N Engineering, Inc., with headquarters in Riverside, California, has been the world’s leader in performance filter technology since 1969, serving the needs of the automotive, motorcycle, marine, industrial, and military markets. K&N is heavily involved in nearly every form of motorsports, from off-road and powersports, to drag racing, stock cars and road racing. For more information about K&N, please contact K&N Engineering, Inc., P.O. Box 1329, Riverside, CA 92502-1329, (800) 858-3333, (951) 826-4001 Fax, or to see updated vehicle applications visit www.knfilters.com.

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